The art of building consumer trust

The art of building consumer trust
DGA Admin

According to a recent Data Governance Australia roundtable, transparency is the key to building consumer trust.

Participants in the roundtable also uncovered some key insights around consumer trust, including:
• Three pitfalls to transparency
• The new bargain: sharing information in exchange for better customer experience
• Ownership and consumer choice
• Why consumer trust is important
• 5 ways to build trust
• Who is responsible for data within organisations.

Download the Building consumer trust whitepaper here to learn more.

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