Although Rachel Botsman’s 2017 book “Who Can You Trust?” is not specifically about data governance, it reveals some very relevant lessons for data governance professionals. One of the central tenets of this book is how data is helping you decide who to trust, as well as how important it is to design systems and frameworks for the future that are transparent, inclusive and accountable.
Trust affects everything – from neighbourliness and shopping to democracy. This fascinating and well-researched study of the shifting tides of trust shows both the power of new technological solutions and the often surprising problems that can arise from these same solutions. Every reader will gain new insights into one of the great issues of our time.
The book is a timely, accessible and entertaining read that is recommended for all data governance professionals.